PRIVACY POLICY

Thank you for using Park Here Georgia ("App"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and opt-in to our SMS notification service.

Please read this Privacy Policy carefully. By accessing or using the App, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

INFORMATION WE COLLECT

We may collect the following types of personal information:

  1. Contact Information: Email address and phone number.
  2. Location Information: Parking location data necessary to provide our services.
  3. Device Information: Information about your mobile device, including device type, operating system, and unique device identifiers.
  4. Usage Information: How you interact with our App, including features used and time spent.

SMS COMMUNICATION INFORMATION

When you opt-in to receive SMS notifications:

  1. We collect and store your phone number.
  2. We record your communication preferences.
  3. We maintain records of SMS messages sent to you regarding your parking sessions for up to 12 months for quality assurance and regulatory compliance.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  1. To facilitate parking session payments by redirecting you to Square's payment platform.
  2. To send SMS notifications and alerts about your parking sessions.
  3. To manage your account and provide customer support.
  4. To respond to your inquiries and resolve disputes.
  5. To analyze usage patterns and enhance user experience.
  6. To identify and fix technical issues.
  7. To develop new features and services.
  8. To provide important service updates and administrative messages.

SMS COMMUNICATIONS

We will only send SMS messages to you if you have explicitly opted-in to receive them. SMS communications are strictly limited to notifications and alerts about your parking sessions, including:

  1. Parking session start confirmations
  2. Notifications when your parking session is about to expire (approximately 15 minutes before expiration)
  3. Notifications when your session has ended
  4. Payment confirmations

Your phone number will not be used for marketing, promotional, or any other purposes not directly related to your parking sessions.

You may opt-out of SMS communications at when creating and parking session.

Message and data rates may apply based on your wireless carrier plan. Parkheregeorgia, LLC., is not responsible for any fees charged by your carrier for receiving SMS messages.

INFORMATION SHARING AND DISCLOSURE

We may share your information with third-party service providers who perform services on our behalf, including:

  1. Square as our payment processor (users are redirected to Square's platform for all payment processing)
  2. Cloud service providers for data storage
  3. SMS service providers (like Twilio) to deliver parking session notifications
  4. Municipalities and parking facilities when necessary for service provision
  5. Parking enforcement entities when required

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal information. Phone numbers and other personal identifiers are encrypted both in transit and at rest using industry-standard encryption protocols. Access to this information is strictly limited to authorized personnel who need it to perform specific job functions.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

WHERE IS YOUR INFORMATION STORED?

Your information, including phone numbers used for SMS notifications, is stored on secure servers located in the United States. Our SMS service provider may also process your phone number and message delivery information solely for the purpose of delivering the notifications you have consented to receive.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

  1. The right to access and receive a copy of your personal information
  2. The right to correct inaccurate or incomplete information
  3. The right to delete your personal information under certain circumstances
  4. The right to restrict or object to the processing of your personal information
  5. The right to data portability

Please note that for payment information processed by Square, you will need to refer to Square's privacy policy and exercise any applicable rights directly through them. For all other information we collect, you can exercise your rights by contacting us using the information provided in the "Contact Us" section.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Parkheregeorgia, LLC

Email: support@parkheregeorgia.com

Last Update

This policy was last updated on April 16, 2025.

Copyright © Park Here Georgia, LLC 2025.